Privacy Policy

Effective Date: September 14, 2026

Welcome to Chums and Co. We value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website to buy sports items and water bottles.

Chums and Co. is based in the United Arab Emirates (UAE) and exclusively delivers to addresses within the UAE. We handle your data according to UAE privacy laws.

1. Information We Collect

We collect information to process your orders and improve your shopping experience.

Personal Information: Your name, UAE delivery address, billing address, email address, and phone number.
Payment Information: Your credit card details or digital wallet info (processed securely by our payment partners).
Technical Data: Your IP address, browser type, and how you use our website through cookies.

2. How We Use Your Information

We use your data to run our store and serve you better.

Fulfill Orders: To ship your sports gear and water bottles to your doorstep anywhere in the UAE.
Customer Support: To answer your questions and fix any order issues.
Marketing: To send you updates on new Chums and Co. sports products and special UAE discounts (you can opt out anytime).
Safety: To prevent fraud and keep our website secure.

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted partners who help us run our business.

Delivery Companies: Local UAE courier services that bring packages to your home or office.
Payment Processors: Secure banking services that handle your money safely.
Website Analytics: Tech tools that help us see how visitors use our website.

4. UAE Data Protection and Security

Chums and Co. takes your data security seriously.

Local Laws: We protect your data in line with UAE Federal Data Protection laws.
Encryption: We use strong security measures (like SSL encryption) to keep your personal and payment details safe during checkout.
No Cross-Border Delivery Traffic: Since we only operate and ship within the UAE, your delivery data remains with local logistics partners.

5. Your Rights

You have control over your data. You can ask Chums and Co. to:

See what information we have about you.
Fix any wrong information.
Delete your personal data from our systems.

6. Cookies

We use cookies (small text files saved on your computer or phone) to keep track of what you put in your shopping cart and to remember your preferences. You can turn off cookies in your browser settings if you prefer.

7. Changes to This Policy

We may update this policy from time to time. We will post any changes on this page.

8. Contact Chums and Co.

If you have any questions about this Privacy Policy, please contact our support team through our website's contact form or email.